Privacy Policy

Your privacy is important to HopeForMiddleEast. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. By using this website, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when you make a donation, sign up for our newsletter, or contact us.
  • Payment Information: When you make a donation through our website, we collect payment information such as your credit card details. This information is processed securely by Stripe, our payment gateway provider. We do not store your credit card details on our servers.
  • Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information helps us analyze trends, administer the site, and improve user experience.
  • Cookies: We use cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Donations: To process your donations and provide you with donation receipts.
  • Communication: To communicate with you about your donations, respond to your inquiries, and provide updates on our work in Gaza and other Middle Eastern countries.
  • Marketing: To send you newsletters, promotional materials, and other information about HopeForMiddleEast and our activities. You can opt-out of receiving these communications at any time.
  • Website Improvement: To analyze website usage and improve the content, functionality, and user experience of our website.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers who help us operate our website, process donations, send emails, and analyze data. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Payment Processors: We use Stripe to process donations, and we share payment information with them to facilitate transactions. Stripe’s use of your information is governed by their privacy policy.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information, such as payment details, during transmission.
  • Secure Storage: We store your personal information on secure servers and implement access controls to limit who can access it.
  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at [insert contact information].

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date. Your continued use of our website after the changes constitutes your acceptance of the new Privacy Policy.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us at [insert contact information].

Effective Date: [Insert Date]